privacy policy

Consent Withdrawal

Last Updated: January 7th, 2025

This Privacy Policy explains how Rivals Landscaping (“Company,” “we,” “us,” or “our”) collects, uses, protects, and handles personal information when you use our website, services, or communicate with us by phone, email, or text message.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes

Text messaging originator opt-in data and consent will not be shared with any third parties.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you contact us, request services, or use our website. This may include:

- Name

- Email address

- Phone number

- Service address

- Any information you provide through forms, phone calls, or messages

We may also collect limited technical information automatically, such as browser type, device type, and pages visited, for the sole purpose of improving website performance and security.

You always have the right to withdraw your consent to this Privacy Policy and to our communications at any time.

To stop receiving text messages from us, you may reply STOP to any of our messaging attempts.

You may also withdraw your consent by contacting us directly at [email protected]

Withdrawal of consent will not affect the lawfulness of any processing conducted prior to your withdrawal, but it may limit our ability to provide certain services or communications.

2. Mobile Messaging and SMS Information

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

- You will only receive messages if you have explicitly opted in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

- You can cancel SMS notifications at any time by replying "STOP"
- You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
- All opt-out requests are processed immediately.

3. How We Use Your Information

We use personal information only for legitimate business purposes, including:

- Responding to inquiries and service requests

- Scheduling and providing landscaping services

- Customer support and communication

- Service updates, confirmations, and operational messages

- Improving our services and customer experience

- Legal, security, and fraud-prevention purposes

We do not sell or trade personal information.

4. How Information Is Handled

We do not make personal information available for marketing or promotional use by outside organizations.

Information may be accessed only by authorized personnel or service vendors strictly for operational support, such as customer service tools, communication platforms, or technical infrastructure required to deliver our services.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to ensure proper functionality, security, and usability. Cookies do not collect sensitive personal information and may be disabled through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to fulfill service requests, comply with legal obligations, resolve disputes, and enforce our policies. Messaging consent records are retained as required by applicable messaging and carrier regulations.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. While no system is 100% secure, we take reasonable steps to prevent unauthorized access, misuse, or disclosure.

8. Your Rights

You may request to:

- Access your personal information

- Correct inaccurate information

- Request deletion of your personal information, subject to legal or regulatory retention requirements

Requests can be made using the contact information below:

By email: [email protected]

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions about this Privacy Policy or your personal information, you may contact us at:

Email: [email protected]

Privacy Policy URL

https://rivalslandscaping.com/privacy-policy

(This Privacy Policy is intended to be published at the above URL and does not permit selling or sharing of lead information.)

Contact Us

With years of experience serving Alabama, we’re proud to be the trusted choice for a professional and high-quality installation. Contact us today for your free estimate.